Delivery Policy

Business Days
Houras AI operates from Sunday to Thursday. Fridays, Saturdays, and public holidays are non-operational days for all employees and associated services.

Digital Delivery
As a digital platform, all services, products, and tools provided by Houras AI are delivered electronically. Once your payment is successfully processed, access to your purchased tools or services is granted immediately or within a maximum of 24 hours.

Custom Services
For custom services such as personalized AI template creation or fine-tuning requests, delivery timelines may vary depending on the complexity of the order. These timelines will be communicated during the ordering process.

Delivery Confirmation
Upon successful access to your purchase, a confirmation email will be sent to the registered email address. This serves as a receipt and acknowledgment of delivery.

Contact for Urgent Assistance
If you experience delays or have urgent requests, please contact our customer service team at [Insert Contact Email]. We are committed to resolving any issues promptly.

Payment and Charges
There are no shipping charges for digital products. Any applicable fees related to custom services will be calculated and displayed at checkout or quoted during the ordering process.

Exceptional Circumstances
In rare cases of technical issues or service interruptions, delivery times may be extended. Houras AI will promptly notify affected users and work to resolve the issue as quickly as possible.